Tru By Hilton Gaylord, Mi
Apa Kata Tetamu
The location was great. Located right downtown near everything. The lady at the front desk was very nice and helpful. The hotel was clean. The lobby had everything you needed. I was able to host my family there to open gifts (after Christmas) and there was so much seating and things to do. They had a pool table and games in the cabinet. The pool was nice sized and I appreciated that it was warm as well as the room. Breakfast was great. Plenty of options. Coffee and hot chocolate offered all day.
Kruger
Disember 2024
The room was spacious, comfortable bed, very clean, loved the mechanized blackout curtain, bathroom was large and television was excellent. The staff was okay during check-in. The man behind the desk was having a looong conversation with a gentleman before me, which was a little concerning because I was tired and eager to get our room keys.
Beverly
Mei 2024
A new hotel is always nicer than that "used" look. Nice to be able to park right near the door. Although I-75 runs right by the hotel, since my room was on the side away from the expressway, I didn't notice much noise. The roll-down blackout blind on the window was super-- blocked out all light. Comfy bed. Great shower, fluffy towels. And the oatmeal was delicious :-)
Kb
Jun 2023
Location was great, but the breakfast was frankly a joke. I’ve stayed at many hotels and I realize breakfast is not gonna be unbelievably lavish but how about just some fresh bananas and fresh oranges? There was no fruit of any kind just some terrible cereals and some horrible bread options.
Mark
Julai 2024
We had a short stay in Gaylord, MI and the facilities were perfect for our safe. We appreciate the breakfast availability and Wifi was great! We also appreciated the access to ice and a bottle filler station!
Paula
Mei 2024
The front desk staff, breakfast staff (especially Elaine), and room services staff were all great and helpful. The property was fairly new.
Melissa
Disember 2023
Dawn at the front desk was so inviting... I was greeted with a smile and a little gift bag. She was incredible. She texted and made sure everything was going well. She is a great addition to a wonderful hotel. I love Tru.
Tina
Oktober 2024
Nice location off I-75 and right next to the Starbucks. Staff was nice and friendly. Room was clean and a nice size. The desk chair was comfortable and the desk was nicely placed. Had a good Wi-Fi to complete some work before I relaxed for the night.
Slayergenxxx
Mei 2023
-Good intercontinental breakfast -comfy beds -different way of providing shampoo, conditioner, hand soap and lotion -lots of outlets to plug in devices - common areas in lobby were welcoming -pool was a decent size and warm
Macewan
Jun 2023
We loved the whole experience! The lady at check-in was delightful and when I checked out the next morning that same lady remembered me and why I was there...mu sons basketball tournament, and asked how his games went. The cleaning staff was super personable as well. They acknowledged us and said hello and were very friendly. My experience at other hotels is usually very different and the staff will keep their heads down and don't really seem like they want to be seen OR heard. Overall we loved our stay! Our youngest daughter left saying it was the best hotel she's ever stayed at! We all agreed!
Jessica
Jun 2022
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